We pride ourselves on our high standard of customer service
But don't just take our word for it, read our customer reviews below.
Terri BCar was in perfect condition and service was lovely! 100% would recommend!
Jana TI have bought my car here over three months ago and took my time to write this review. I was lucky I found the car in such a great condition here for good price. We have been served on Saturday late afternoon without any rushing into buying and have been treated very nicely. I have felt for a second that I'm pushed into buying.It was my first car buy and very happy with it then and still after three months.
Helen DPurchased a car was able to complete in a sociallt distanced way, the whole transactoon was Very smooth, quick and Ian very helpful
Laura MCommunication was good and the Branch Manager there was very friendly and made you feel comfortable. The car was in great condition; very clean and sanitised ready for collection.
Andrew DClick and Collect were friendly and helpful. Everything was achieved with the minimum of fuss. Very punctual with the delivery and relaxed. Patient and informative in response to the questions we had. The car was clean and well presented.
Hayley DAlways willing to help out if you struggle, I had an excellent experience.
Claudia SBuying a first car can be daunting, but the process at C and CC ldt was easy, reliable and a perfect service. They even offered to drive the car to my place so I could view it. The had great car knowledge, and because I haven't driven in 2 years and was nervous to get back on the road, they where happy to deliver the car the next day. Excellent Service, made me feel at ease, couldn't fault it :) Thank you :)
Rickey BGreat Service, fast and quick and great communication from the sales man Iain. Would definitely go back in future.
Thomas BBest service I've ever been provided by a garage!!
Justin BVery helpful and easy to deal with. Was more than happy to work around my work commitments.
Francesca SReally quick and easy, Felt confident i was getting a good deal. Sales man was very friendly and explained all well Didn't fill ripped off at all.
Stephanie CarrollWas quick and easy no hassle. Quickest car purchase I've had in a long time.
Michael TI bought my Ford Focus from Click & Collect Cars, last week and not knowing too much about cars I found the salesperson advice and professional attitude very helpful. Iain was courteous and honest and he gave me a fair value for my p/x. The car was also good value for money. I would recommend this dealership to other people without hesitation.
Mike BThis was the easiest car I have ever bought in 33 years driving. Iain took all the hassle away and gave excellent service throughout. Would definitely recommend to my family and friends.
Stephen NVery friendly, approachable salesperson right from my initial phone enquiry - and who applied no pressure and was helpful and good to his word throughout the quick and easy process.
Ricardo BIain was extremely helpful and after having my new car for a week i am extremely pleased. Thank you once again. Amazing Dealership.
Katy AExcellent service, very quick and easy. Made car shopping stress free
George DIf you are looking at a car on the click and collect website my advice would be to give the guys a call.The car and professional service I rceived was excellent.Jerry brought the car to my house on, no pressure sales,no hovering around for a quick sale,he just let me have a good look at the car and test drive without the usual salesman patter.On Monday Jerry rang me payment was made and in the early afternoon Jerry and Ian delivered the car on my driveway .Now that is what I call service.Thanks gents for making buying a used car a pleasure.
Megan SAmazing experience from start to end. I would definitely recommend.
Abdul MFound the car we wanted online and bought with confidence that the car will arrive as described. Great communication and follow up. Car arrived with small problem which was resolved satisfactorily by Jerry. I would buy again from here with confidence.
Katrina SExchanged my car and bought a car from Jerry, found him very helpful and understanding to a new driver. He even dropped my new car off to me and picked my old car up as he lived not far from me. I would recommend click and collect cars to my friends and family. Thank you Jerry really appreciated all your help. :) :)
Fran CFriendly and helpful - Jerry matched me with the perfect car for my needs and budget and went above and beyond to help me find the right finance. I am now very happy with my VW, which was also delivered to my house, no extra charge. Both Jerry and Ian are really nice. I could have spent hours at the dealership just conversing
Chris WPerfect Friendly Service - I loved being given the keys to the car and being left on my own. This led to not feeling rushed and having freedom to see and check points of the car I wanted to.
Michael WThe 2 salesmen were most friendly and helpful .My chosen car had already been fogged ready for our test drive on arrival. We felt very safe as all Covid 19 procedures were being followed on their premises.
Laura HVery happy with the customer service I received, car was in really good condition and clean. Professional and friendly and not pushy for a sale
April HGreat service and communication. Highly recommended.
Helen HQuick reply to email Enquiry, very helpful when we viewed & test drove the car. Car delivered in fab condition to our home. Would definitely call again if & when another car is needed!
Kai HBrilliant and quick service, allowed us to come in the same day to test drive and car bought the next day in good working order.
Jackie MVery helpful and friendly. No hard sell. Very straightforward with part exchange too.
DorotaService was good quick and very professional. I like my car and I will recommend
Karen BVery Helpful, Very Friendly would recommend to everyone.
Sam LWell organised and quick. Professional & would recommend to other people.
Emily GFinancing a car through click and collect cars was great. Very friendly and helpful staff who are flexible and willing to answer any questions. The process was made relatively easy.
John MPurchased a first car for my daughter from Click & Collect Cars and could not be happier with the experience. Excellent friendly service, quick and simple process. No pushy selling, just a willingness to help and a great attitude toward the customer. Would definitely be among the dealers I'd come back to for a car in the future.
Les SIain, great service, so helpful nothing was to much trouble. Five star
Laura MVery professional but friendly too. Carried out with all the social distancing measures and health and safety regulations that are in place so I felt safe.
George SExtremely helpful dealer, kind, friendly & easy to talk to and overall a really nice dealership.
Keith MVery easy to deal with nice person to deal with very helpful would recommend any one to buy a car from this car sales.
Brian WWould highly recommend, very helpful throughout the process of purchasing car, thanks again.
Charlotte PFriendly, helpful and efficient. Would recommend without reservation.
Jan CExcellent throughout. Very helpful and allowed us to test drive with no heavy selling
Tia ARecently purchased my fiat 500 from click and collect cars and I couldn't be happier! Incredible service, would highly recommend. Such a lovely experience with extremely lovely staff and excellent range of cars. So pleased I found this dealership!
Sharon GHelpful and efficient from start to finish. Car was really good value.
Gregg BIain was very helpful from start to finish highly recommended would go back to Iain without hesitation.
Vince PBought a car during the lockdown and they couldn't do any more to make it easier - from bringing the car to us for a test drive and delivering the car to us on completion. We wouldn't hesitate to recommend Click and Collect Cars with their customer focussed, professional, and friendly approach
Angela MExcellent professional service, the car I enquired about was ready for me to test drive when I arrived & I was able to get all paper work done & drive away with the car the very same day.
ChrisVery easy and straightforward to deal with.
Purchase process was quick and easy.
John RBought a Seat Ibiza on 14/02/2020 very good service Nick the salesman very helpful I waited this long to do the review because when I bought the car it had a little chip on the door and the sat navigation was playing up both of these sorted out over a couple of weeks due to timing of getting the seat into garages to be sorted through this whole experience Nick was very helpful could not ask for more would definitely recommend paying them a visit and would not hesitate buying another car from them due to there customer service
Rhona OExcellent service from C&C Southampton. I was dealt with in a friendly & professional manner with patience and help throughout making the buying process a very good experience. Advice & support very well received on my part. Would highly recommend. Thank you.
Meropi MI would highly rate your service on key factors ie Price, Customer support, Car quality, Range of different services and tiers in insurance covers. Overall my first few weeks have been greatly satisfying and am glad that the attitude is to make the business personal, that's exactly what a customer wants specially on a first car purchase. Ps: The ribbon tied round the car was super nice
Ian CVery helpful and not pushy. Very cooperative about having the vehicle assessed by a 3rd party. Obviously have confidence in their stock.
Stuart WHelpful and friendly. No pushy sales, a pleasure to do business with.
Joshua WSalesperson was very helpful and polite. Helped with any queries for the vehicles and was patient with difficulties on my own end. Brilliant customer service and great valued cars. Will recommend to family and friends!!
Trish WNo hard sell, straightforward, professional service, did what they said they would.
John WJ and N were very helpful and engaging. Despite a minor paperwork mistake, they dealt with it professionally and courteously.
Tony JI bought a very clean VW Golf from this company, it was well presented, with all book packs/paperwork, both keys, good tyres and a long MOT. The Sales team are very helpful and professional, without being remotely pushy. A very pleasant buying experience from start to finish.
P BennettGood company, well presented, easy buy. Staff were friendly. And informative.
Lorna MNo pressure sales, peace of mind with the AA guarantee. Happy customer.
Chris WGreat experience with click and collect cars helpful friendly easy no pressure sales ,we travelled from Worcestershire to Southampton. Recommended
Graham FlattA sound knowledge of the car being sold without any pushy salesmanship.
Richard MThe guys at click and collect are not the normal run of the mill sales men, they do not sell you the car but instead give you the time and information you need to buy the car. That to me is a big change the car are all in very good condition with all the right paper work and the test drive is long enough to get a great feel for your new toy. I cant thank them enough for the effort they put in to making the stressful time of buying a car so non stressful. Cheers
Wendy Barnes-BurtonThe salesman at Click&Collect cars was extremely helpful and patient. He answered every question I had thoroughly and sent me away with confidence in my new new car. He has followed up with a telephone call to make sure I'm happy with my purchase and offered me a very reasonable price for my old car (part exchange) I highly recommend this company and will definitely use them again. James (Jim) was informative and honest. The price of my new car was very competitive. He leaves no stone unturned. If you're looking for an upgrade (new/used car) go to this company. Thanks Jim! ðŸ™‚ðŸ‘
Malcolm TVery friendly helpful and professional service from James nothing was too much trouble stayed late in office for us to see the car. WE had other opportunities but came back to you because of very competitive price and quality supported by the helpful approach of your team. Well done Click and Collect
Andrew WClick and Collect had a good selection of cars in the price range we were looking at. The prices were very reasonable so we did not feel the need to haggle. The salesperson (J) was very helpful and not pushy. We bought a car for my wife. My own car is also getting a bit old so we will probably visit again soon.
Keith MVery good service friendly staff very helpful if you need to buy a car.
Carl BExcellent service throughout, from the initial viewing to completing the purchase. Would fully recommend Click and Collect Cars Ltd.
Emma FI have had the best, most stress free, positive experience buying a used car - ever! The service you provide is the complete opposite of the stereo type image of used car sales . Thank you
Liam DTop quality all around. Was picked up at airport by James. The car was just like he said. Perfect condition which was great as I travelled along away. No need for a flight home. All paper work ready to go no time wasting. Only regret I did not find these guys 20 years ago. Would highly recommend click&collect cars. I will definitely be back for sure. Thanks lads.
Jade PClick and collect cars were so helpful and genuine, providing all information needed before we travelled the distance to see the car, everything was so seamless and simple, couldn't recommend them enough ðŸ˜Š thank you!
Nick OIain was extremely helpful in arranging a test drive, finance and warranty on the car. The few minor issues that we had with the car are being sorted too. Thanks
Steve NorrisWould recommmend! As I lived quite far from the dealership, Ian was in regular contact over the phone all day to manage my expectations prior to the car purchase! When I decided I wanted the car, upon arrival the process was smooth and painless! Thanks again!!
Paul SMy son recently purchased a good and clean car from this dealership then a minor problem occurred to the car which we informed dealership of. they were very understanding and helpful and happily covered the cost for this problem to be rectified at a local garage as we live some distance away. fantastic service thank you guys ... very happy
H PoynterWas greeted promptly on arrival by a friendly member of staff who helped answer any questions I had. They were accommodating and maintained good correspondence up to the day I collected the car.
Coleen FRecently purchased a car from Click and Collect Cars. Experience from start to finish was excellent. Very friendly, relaxed and extremely helpful. Loving my new car. Would definitely recommend to anyone.
Paul RThank you for making buying a car, easy, stress free and friendly.
G SI have bought a second hand car registered on 2007 from him. He put 6 month engine guaranty and 12 month AA breakdown insurance. He helped me to deliver the car. I am happy with the car and I recommended him to whom would like to be safe, especially if it is the first car to buy!
Eric VVery good friendly service he explained everything in a good & open manner I will definitely return to purchase another car in the future & would recommend this service to my friends & family
Tracey HGreat customer service.
Very helpful team cant fault their customer service. James went out of his way in helping me with buying my car. They even drove it to my home address as i was a bit nervous in driving it myself (haven't driven for a while)...a few miner things needed for car still which James is sorting for me today...I would highly recommend Click n Collect....thank u guys..
Percy MI recently bought a Corsa and I honestly was very impressed, I arrived and there was another customer in front of me but someone else was called to come and help me, I went for a test drive and I was happy with the car. I wanted to walk away with the car but the payments had not yet gone through so instead of making me wait another day they did all the required paper work, helped me tax my car and insure it and within an hour and a half I drive off with my car! Very professional and always willing to help - they even said I can return my car in for them to give it a valet - very impressed by their service.
R HextBought a Honda Jazz from them Warm welcome, well looked after, allowed a test drive, straight forward negotiation with one or two goodies thrown in. They did the re-registering and new road tax for me online then put some fuel in so that I did not have to stop in the city traffic.
Sheila MThank you James and Iain.
I Bought a car on Sunday very good service and a good deal.
Keith BFirst Class, Polite and Friendly
Both Iain and James at click and collect cars were great to deal with told me all about the car I brought and put a couple of things right that needed doing. I would recommend them to anyone and I would deal with them again if I needed to purchase another car.
P WestcottI can highly recommend this dealer, an issue arose that was resolved very quickly. I could not of asked or received a better service from them. a big thanks to all staff
Jack WelshExcellent service from James, made the process of buying a car very easy and simple.
Joshua B10/10 Service
Very very nice man! Super friendly gent and helpful! Stayed later for me as I couldn't get there immediately so very thankful for his assistance.
John MVery pleasant car buying experience, everything was as described and the car was ready on time with a excellent clean and new MOT. James is very polite and friendly and has great communication. Would highly recommend this dealer.
The sales person was professional, knowledgeable and friendly and not at all pushy. Decent test drive on various types of road to get a good feel for the car. The transaction was conducted smoothly and efficiently after an agreeable part-ex deal was reached. I would recommend this dealer.
Nichola RGood sales experience
Good experience, The manager listened to my requirements and followed up in a timely manner. Car is great and I came away feeling happy and positive.
Matt JGood car just missing some finishing touches
The car I bought is good and the service was enthusiastic, polite and helpful . However there were mistakes on the auto trader description, and the car wasn't cleaned thoroughly before sale. To be fair though, they agreed to a change in price to reflect the different spec and agreed to a full valet after sale. A Manuel for the car would have also been useful.
Frankie WAmazing experience
Very helpful and genuine staff, would recommend to anybody prices and service are excellent.
Tasha CFantastic experience
Was really nervous after never buying a car before, and always hear bad stories about buying second hand etc. However I received fantastic customer service here and they were really helpful. The whole experience was easy and quick, and I felt really looked after the whole time. My new KA is lovely and it almost looks brand new after being all done up before picking it up! Would definitely recommend buying a car with Click and Collect Cars.
Karen GTop service.
very happy with and the car and the service A+
Donna JExceptional customer service
I was apprehensive buying a car this time round after a recent bad experience. From start to finish the service I received was beyond all my expectations. They were courteous, friendly and very helpful which put me at ease. They went above and beyond to enable me to purchase the car. They even stayed open later than normal working hours to facilitate me getting to them as I was not local. I was given fantastic service and would highly recommend them to anybody.
Sarah TExcellent all round!
We were really pleased with Click & Collect, The appointment was easy to make and we were able to arrange for the mechanic to visit the car the next day. the mechanic himself was really helpful: thorough and clear and careful to make sure we knew what the issues were and whether they were significant or not. Our confidence in his assessment meant that we went ahead and bought the car - and we're delighted with it! All in all an excellent service and experience which I would use again and would certainly recommend. Thanks!
David SOVER THE MOON 5 Stars
Friendly,helpful staff, found me the car i was looking for at the right price.
Chika RAfter dealing with a different dealer in Shirley Road, I found Click and Collect and my lovely car was so fulfilling, I had a lot of questions, my car was delivered to me by an awesome sale person...He answered any query and handled It with patience and understanding...if all car salesperson were like James, buying a car would be less daunting. Thank you Click and Collect
Natalie WClick and Collect were great. Quick to respond to queries and gave a full honest description of car. Car was in great shape and even got a call to check I got home OK after purchase. Really helpful.
Laura CI saw the car I wanted on autotrader and I came in to look at it. When I came in I was told that someone was on there way to look and test drive the car but i was told that if they didn't want it today the car was mine. I got a call 20 mins later say the car was mine. Came in a couple days later and pick up the car. Very friendly and quick.