Customer Reviews

We pride ourselves on our high standard of customer service

But don't just take our word for it, read our customer reviews below.

Malcolm T
Very friendly helpful and professional service from James nothing was too much trouble stayed late in office for us to see the car. WE had other opportunities but came back to you because of very competitive price and quality supported by the helpful approach of your team. Well done Click and Collect
Andrew W
Click and Collect had a good selection of cars in the price range we were looking at. The prices were very reasonable so we did not feel the need to haggle. The salesperson (J) was very helpful and not pushy. We bought a car for my wife. My own car is also getting a bit old so we will probably visit again soon.
Keith M
Very good service friendly staff very helpful if you need to buy a car.
Carl B
Excellent service throughout, from the initial viewing to completing the purchase. Would fully recommend Click and Collect Cars Ltd.
Emma F
I have had the best, most stress free, positive experience buying a used car - ever! The service you provide is the complete opposite of the stereo type image of used car sales . Thank you
Liam D
Top quality all around. Was picked up at airport by James. The car was just like he said. Perfect condition which was great as I travelled along away. No need for a flight home. All paper work ready to go no time wasting. Only regret I did not find these guys 20 years ago. Would highly recommend click&collect cars. I will definitely be back for sure. Thanks lads.
Jade P
Click and collect cars were so helpful and genuine, providing all information needed before we travelled the distance to see the car, everything was so seamless and simple, couldn't recommend them enough 😊 thank you!
Nick O
Iain was extremely helpful in arranging a test drive, finance and warranty on the car. The few minor issues that we had with the car are being sorted too. Thanks
Steve Norris
Would recommmend! As I lived quite far from the dealership, Ian was in regular contact over the phone all day to manage my expectations prior to the car purchase! When I decided I wanted the car, upon arrival the process was smooth and painless! Thanks again!!
Paul S
My son recently purchased a good and clean car from this dealership then a minor problem occurred to the car which we informed dealership of. they were very understanding and helpful and happily covered the cost for this problem to be rectified at a local garage as we live some distance away. fantastic service thank you guys ... very happy
H Poynter
Was greeted promptly on arrival by a friendly member of staff who helped answer any questions I had. They were accommodating and maintained good correspondence up to the day I collected the car.
Coleen F
Recently purchased a car from Click and Collect Cars. Experience from start to finish was excellent. Very friendly, relaxed and extremely helpful. Loving my new car. Would definitely recommend to anyone.
Paul R
Thank you for making buying a car, easy, stress free and friendly.
G S
I have bought a second hand car registered on 2007 from him. He put 6 month engine guaranty and 12 month AA breakdown insurance. He helped me to deliver the car. I am happy with the car and I recommended him to whom would like to be safe, especially if it is the first car to buy!
Eric V
Very good friendly service he explained everything in a good & open manner I will definitely return to purchase another car in the future & would recommend this service to my friends & family
Tracey H
Great customer service.
Very helpful team cant fault their customer service. James went out of his way in helping me with buying my car. They even drove it to my home address as i was a bit nervous in driving it myself (haven't driven for a while)...a few miner things needed for car still which James is sorting for me today...I would highly recommend Click n Collect....thank u guys..
Percy M
I recently bought a Corsa and I honestly was very impressed, I arrived and there was another customer in front of me but someone else was called to come and help me, I went for a test drive and I was happy with the car. I wanted to walk away with the car but the payments had not yet gone through so instead of making me wait another day they did all the required paper work, helped me tax my car and insure it and within an hour and a half I drive off with my car! Very professional and always willing to help - they even said I can return my car in for them to give it a valet - very impressed by their service.
R Hext
Bought a Honda Jazz from them Warm welcome, well looked after, allowed a test drive, straight forward negotiation with one or two goodies thrown in. They did the re-registering and new road tax for me online then put some fuel in so that I did not have to stop in the city traffic.
Sheila M
Thank you James and Iain.
I Bought a car on Sunday very good service and a good deal.
Keith B
First Class, Polite and Friendly
Both Iain and James at click and collect cars were great to deal with told me all about the car I brought and put a couple of things right that needed doing. I would recommend them to anyone and I would deal with them again if I needed to purchase another car.


P Westcott
I can highly recommend this dealer, an issue arose that was resolved very quickly. I could not of asked or received a better service from them. a big thanks to all staff
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Jack Welsh
Excellent service from James, made the process of buying a car very easy and simple.
Joshua B
10/10 Service
Very very nice man! Super friendly gent and helpful! Stayed later for me as I couldn't get there immediately so very thankful for his assistance.
John M
Very pleasant car buying experience, everything was as described and the car was ready on time with a excellent clean and new MOT. James is very polite and friendly and has great communication. Would highly recommend this dealer.
Alistair B
Recommended
The sales person was professional, knowledgeable and friendly and not at all pushy. Decent test drive on various types of road to get a good feel for the car. The transaction was conducted smoothly and efficiently after an agreeable part-ex deal was reached. I would recommend this dealer.
Nichola R
Good sales experience
Good experience, The manager listened to my requirements and followed up in a timely manner. Car is great and I came away feeling happy and positive.
Matt J
Good car just missing some finishing touches
The car I bought is good and the service was enthusiastic, polite and helpful . However there were mistakes on the auto trader description, and the car wasn't cleaned thoroughly before sale. To be fair though, they agreed to a change in price to reflect the different spec and agreed to a full valet after sale. A Manuel for the car would have also been useful.
Frankie W
Amazing experience
HG58GVN
Very helpful and genuine staff, would recommend to anybody prices and service are excellent.
Tasha C
Fantastic experience
Was really nervous after never buying a car before, and always hear bad stories about buying second hand etc. However I received fantastic customer service here and they were really helpful. The whole experience was easy and quick, and I felt really looked after the whole time. My new KA is lovely and it almost looks brand new after being all done up before picking it up! Would definitely recommend buying a car with Click and Collect Cars.

Karen G
Top service.
very happy with and the car and the service A+
Donna J
Exceptional customer service
I was apprehensive buying a car this time round after a recent bad experience. From start to finish the service I received was beyond all my expectations. They were courteous, friendly and very helpful which put me at ease. They went above and beyond to enable me to purchase the car. They even stayed open later than normal working hours to facilitate me getting to them as I was not local. I was given fantastic service and would highly recommend them to anybody.
Sarah T
Excellent all round!
We were really pleased with Click & Collect, The appointment was easy to make and we were able to arrange for the mechanic to visit the car the next day. the mechanic himself was really helpful: thorough and clear and careful to make sure we knew what the issues were and whether they were significant or not. Our confidence in his assessment meant that we went ahead and bought the car - and we're delighted with it! All in all an excellent service and experience which I would use again and would certainly recommend. Thanks!
David S
OVER THE MOON 5 Stars
Friendly,helpful staff, found me the car i was looking for at the right price.
Definitely Recommend.
Chika R
After dealing with a different dealer in Shirley Road, I found Click and Collect and my lovely car was so fulfilling, I had a lot of questions, my car was delivered to me by an awesome sale person...He answered any query and handled It with patience and understanding...if all car salesperson were like James, buying a car would be less daunting. Thank you Click and Collect
Natalie W
Click and Collect were great. Quick to respond to queries and gave a full honest description of car. Car was in great shape and even got a call to check I got home OK after purchase. Really helpful.
Laura C
I saw the car I wanted on autotrader and I came in to look at it. When I came in I was told that someone was on there way to look and test drive the car but i was told that if they didn't want it today the car was mine. I got a call 20 mins later say the car was mine. Came in a couple days later and pick up the car. Very friendly and quick.